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Yakzaan
Answers on the first ring

Everything a good receptionist does.

One product, not a toolkit you assemble. Everything on this page is included, and anything still being built says so.

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The caller, at 9:14 pm

“Can I move my cleaning from tomorrow?”

Answered by Yakzaan

9:14 pm

Patient
Existing patient, Layla A.
Treatment
Hygienist clean
Urgency
Routine, by your rule
Prefers
Dr. Haddad, afternoons

Captured during the call. Nobody typed any of it.

The caller, at 9:14 pm

“Can I move my cleaning from tomorrow?”

Marina Dental

When
Thu 27 Aug, 4:30 pm
Treatment
Hygienist clean, 30 min
With
Dr. Haddad
Read back
Day, date and time confirmed

Booked before the caller hung up

Passed to a person

9:14 pm

Why
Swelling and pain since last night
Your rule
Anything clinical goes to a person
What happened
Put through to the on-call line

Recording attached, so whoever picks up knows the story.

The call, written down

9:14 pm

RecordingFull conversationSummary
Caller
Layla A.
Outcome
Booked. Recording and full conversation saved.

On the phone

The part your customers meet.

  • Answers on the first ring

    Day, night, weekends, holidays. No voicemail and no menu.

  • Takes every call at once

    Four people ring together, four get answered. Nobody hears an engaged tone.

  • Do you have Saturday?الخميس أفضلदो लोगों के लिए

    Over 90 languages

    English, Hindi and Arabic included. It switches when the caller does.

  • Sounds like a person

    It waits its turn and copes with being interrupted.

  • Puts people through

    On your rules. Whoever picks up already knows what the call is about.

  • Keeps your number

    Forward the line you advertise, or take a new one.

  • Rings people back

    Give it a list for follow-ups, reminders and quotes nobody answered.

Booking and money

The difference between a message and a job in the diary.

  • Books into your real calendar

    It checks what is genuinely free, writes the appointment in, and reads it back.

  • Moves and cancels too

    The whole change, done inside the call, in about twenty seconds.

  • DepositPaid

    Taken during the call

    Takes payments and deposits

    Card or UPI, on the call, through the payment provider you already use.

  • Booked: Thu 27 Aug, 4:30 pmReminder sent

    Confirms on WhatsApp

    A confirmation when it is booked and a reminder before the day, so fewer people forget.

  • Says so if a booking fails

    The caller is told a person will confirm, and the call is flagged for you.

After the call

Every call leaves a record, so nothing rests on somebody remembering.

  • Recording and full transcript

    Hear any call back, read any call, search every call you have taken.

  • Caller details, written down

    Name, number, what they wanted, what was agreed.

  • Check it for safety

    Score calls against your own standards. Audit what your front desk actually says.

  • Answers from your own files

    Your price list and policies, word for word, never guessed.

  • Download the lot

    Every call as a spreadsheet, whenever you want it.

Works with your tools

It fits around the software you already run, not the other way round.

  • CalendarCustomers
    Yakzaan
    Job sheetPayments

    Connects to most major tools

    Calendars, customer lists, job sheets, accounting, payments and the rest.

  • Looks things up mid-call

    An order, a balance, a booking, while the caller waits.

  • Writes things down for you

    A new job, a new customer, an updated record.

  • Sends every call onward

    Straight into whatever your team opens each morning.

  • Something unusual?

    Tell us on the demo. Most things are a setting, not a project.

Yours to control

It is your front desk. You should be able to change it.

  • Live on the next call

    You write the script

    Change a greeting, a price or a rule. The next call uses it. No developer.

  • You choose which calls

    All of them, after hours only, or when your line is busy.

  • One place for everything

    One shop or ten, all in a single dashboard.

  • Your data stays yours

    Encrypted, never sold, and yours to delete.

It works with what you already use.

A few of the tools we connect. Yours is almost certainly on the list.

  • Google Calendar

    Books the appointment

  • WhatsApp

    Confirms and reminds

  • Stripe

    Takes the deposit

  • Razorpay

    Takes the deposit

  • HubSpot

    Creates the lead

  • Zoho

    Updates the customer

  • QuickBooks

    Logs it to the account

  • Xero

    Logs it to the account

  • Google Sheets

    Adds the row

  • Notion

    Files the call

  • Zapier

    Sends it anywhere else

  • Something else? We connect it at setup.

It does the work while they are still on the line.

Not a message for someone to action tomorrow. By the time the caller says goodbye, the appointment is in the diary and the record is written.

  1. 00:12

    “Can I move my cleaning from tomorrow?”

    Found her in the customer listYour customer records

  2. 00:31

    “Thursday afternoon if you have it.”

    Read what was genuinely freeYour calendar

  3. 01:04

    “Four thirty is perfect.”

    Wrote the appointment inYour calendar

  4. 01:41

    “Thanks, see you Thursday.”

    Filed the call and what it costYour spreadsheet

Your calendar, your customer records, your spreadsheet, your own software. We connect yours when we set you up, so tell us what you run and we will tell you straight away.

Watch what your front desk actually says.

A human receptionist can only be audited by standing next to them. With recording on, every Yakzaan call leaves a recording, a full written conversation and a score against standards you write yourself, so you can check what customers were told about a price, a policy or a procedure.

  • Recording and full transcript on every call you record
  • Searchable across every call you have ever taken
  • Scored against your own criteria, with a short summary
  • Encrypted, kept apart from other businesses, and yours to delete
RecordingFull conversationSummary
Caller
Layla A.
Wanted
To move a cleaning
Agreed
Thu 27 Aug, 4:30 pm
Outcome
Booked
Taken down from the conversation itself. Nobody typed any of it, and nothing rests on somebody remembering.

Change a word, and the very next call uses it.

You edit the greeting, the prices, the opening hours, the rules and the questions it asks. No ticket, no wait, no developer.

  • Edit the script yourself, in plain words
  • Live on the next call, not the next release
  • Calls, recordings, bookings, costs and settings in one place
  • One shop or ten, on the same screen

Greeting

Saved

Good evening, Marina Dental. We are open until eight tonight. How can I help?

Applies to
Every call from now
Changed by
You, a moment ago
Takes effect
Next call
You change the words. The next caller hears the new ones. There is no ticket, no deploy and nobody to ask.

See it on your own calls.

Book a demo and we will point it at the questions your customers actually ask, then tell you honestly whether the thing you need is a setting or a small piece of work.

Try it liveSee how it works

Today

Marina Dental

  • Answered128+12 vs last week
  • Booked41+9 vs last week
  • Minutes312+18 vs last week
  • Missed0-7 vs last week