If your customers reach you by phone, they reach Yakzaan first.
The job is the same everywhere: answer, book, hand over, write it down. What changes is the questions people ask and the words they use.
The caller, at 9:14 pm
“Can I move my cleaning from tomorrow?”
Marina Dental
- When
- Thu 27 Aug, 4:30 pm
- Treatment
- Hygienist clean, 30 min
- With
- Dr. Haddad
- Read back
- Day, date and time confirmed
Booked before the caller hung up
The caller, at 10:48 pm
“Can I get a full colour and a cut on Saturday?”
Rouge Beauty Lounge
- When
- Sat 30 Aug, 10:00 am
- Service
- Full colour + cut, 2 hr 30
- With
- Rania
- Read back
- Day, date and time confirmed
Booked before the caller hung up
The caller, at 11:20 pm
“Is the 2-bed in Marina Gate still available?”
Answered by Yakzaan
11:20 pm
- Budget
- AED 1.6M, mortgage pre-approved
- Looking for
- 2-bed, Dubai Marina
- Timing
- Moving within two months
- Agent
- Not working with one
Captured during the call. Nobody typed any of it.
7:55 to 8:05 am, all answered at once
- Yusuf, Year 4Fever, back ThursdayLogged
- Mariam, Year 2Dental appointmentLogged
- Adam, KG2Travelling this weekLogged
The caller, at 6:40 am
“There is water coming through the kitchen ceiling.”
Answered by Yakzaan
6:40 am
- Job
- Burst pipe, water spreading
- Address
- Villa 12, Street 8, Al Barsha
- Access
- Home all morning
- Urgency
- Emergency, by your rule
Captured during the call. Nobody typed any of it.
Garages, gyms, vets, tutors, movers, law firms: the shape of the call is the same. Tell us about yours.
It works with what you already use.
A few of the tools we connect. Yours is almost certainly on the list.
Google Calendar
Books the appointment
WhatsApp
Confirms and reminds
Stripe
Takes the deposit
Razorpay
Takes the deposit
HubSpot
Creates the lead
Zoho
Updates the customer
QuickBooks
Logs it to the account
Xero
Logs it to the account
Google Sheets
Adds the row
Notion
Files the call
Zapier
Sends it anywhere else
Something else? We connect it at setup.
The questions people actually ask.
Straight answers, including the ones about what it cannot do.
01How does it actually handle a call?
It answers on the first ring. No hold music, no menu, no voicemail. It works out what the caller wants and collects what you told it to collect: name, number, what for, how urgent, and any question of your own. Then it does the thing: books the appointment, takes the job, or puts the caller through to a person. Afterwards it leaves you the recording, the written conversation and the caller's details. Most calls run two to four minutes.
02Can it book appointments by itself?
Yes, during the call. It reads what is genuinely free, offers the caller real times, writes the booking in, and reads the day, date and time back so a mistake is caught while they are still on the phone. It works with the booking system you already use. Tell us which one on the demo and we will confirm it in a minute.
03What happens when it needs a real person?
You set the rules: an angry caller, a complaint, anything about a bill, or simply someone asking for you by name. Yakzaan tells the caller it is putting them through, rings whoever should take it, and passes on what the call is about. If nobody picks up, it takes a message and books a callback instead of dumping them into voicemail.
04Will my customers know it is not a person?
Some will, some will not. Yakzaan speaks naturally, waits its turn, and does not read from a script. It says it is your AI assistant if the caller asks, because pretending otherwise is how you lose trust.
05What if it makes something up?
It only says what you have given it: your services, your prices, your hours, your policies. If a caller asks something that is not on file, it says it will get a person to call back rather than invent an answer. And if a booking does not go through, it says so instead of pretending it did, and that call is flagged for you.
06Can it do something specific to my business?
Almost certainly. While it is still on the phone, Yakzaan can look things up and update the tools you already use: check an order, find a customer, create a job, add the enquiry to your list. Tell us the thing your business needs on the demo and we will tell you straight away whether it is a setting or a small piece of work.
07Do I have to change my number?
No. You keep your number and forward it. We can also give you a new number if you want a separate line for after hours. And whoever your phone line is with today, we can almost certainly work with it.
08Which languages does it speak?
More than ninety of them, English, Hindi and Arabic included. Better still, it switches when the caller switches. People here start a sentence in English and finish it in Arabic, and it simply follows. No menu, and nobody has to repeat themselves.
09How much does it cost?
Every quote is built for the business it is for, and everything the receptionist does is included. Tell us what your phone does on a normal week and we give you a firm number, in writing, on the demo call. For scale: a full-time receptionist costs many thousands a month and goes home at six. Yakzaan does not.
10What if I want to stop?
Stop forwarding your number and the calls come back to you the same minute. You are not locked into a year.
Stop paying for the calls you never hear.
Throw your hardest question at it. A stubborn caller, a change of appointment, half a sentence in Arabic. Then decide.
Today
Marina Dental
- Answered128+12 vs last week
- Booked41+9 vs last week
- Minutes312+18 vs last week
- Missed0-7 vs last week